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Your Rights & Responsibilities

   

The mission, vision, and values of Emory-Adventist Hospital at Smyrna (EAH) support the foundation for understanding and respecting the rights and responsibilities of patients and their families, physicians, and other caregivers. We are also committed to ensuring a health care ethic that respects the role of the patient in decision-making about treatment choices and other aspects of their care.


Your Rights

You, the patient, patient representative, and/or when appropriate, family, have the following rights:

  • care, treatment, and services within our capability and mission and in compliance with law and regulation;
  • have your cultural, psychosocial, spiritual, and personal values, beliefs and preferences respected;
  • to personal dignity;
  • to pastoral and other spiritual services;
  • to be informed of hospital policies and practices that relate to patient care, treatment, and responsibilities;
  • to obtain a copy of “Patient Rights and Responsibilities” at the time of admission to the Hospital and throughout your stay;
  • to formulate an advance directive, including psychiatric advance directive and to have Hospital staff and practitioners who provide care in the Hospital comply with these directives;
  • to be informed on the extent to which the Hospital is able, unable, or unwilling to honor advance directives upon admission;
  • to access, request amendment, and receive an accounting of disclosures regarding your own health information as permitted under applicable law;
  • to be informed of your health status, diagnosis and prognosis;
  • be involved in decisions about your care, treatment, services, discharge and pain management;
  • be involved in resolving dilemmas about care, treatment, and services;
  • to identify a surrogate decision maker to make and approve decisions about your care, treatment, services, discharge and pain management;
  • to involve your family, as appropriate and as allowed by law, to be involved in care, treatment, and service decisions;
  • to informed consent;
  • to give, withhold, or rescind consent for filming made for purposes other than patient care;
  • to know the identity and professional status of individuals responsible for authorizing and performing procedures/treatment;
  • to refuse care, treatment, and services in accordance with law and regulations, or to have your surrogate refuse care, treatment, and services;
  • to end of life care that is respectful and responsive that is guided by concerns for your comfort and dignity, and respect your wishes concerning end-of-life decisions;
  • to be informed about the outcomes of care, treatment, and services that have been provided by the Hospital, including unanticipated outcomes;
  • to receive information in a manner that you understand;
  • to have a family member or representative and personal physician notified promptly of your admission to the Hospital;
  • to prompt resolution of complaints and to be informed about the complaint resolution process, including the right to file a complaint with outside agencies;
  • to voice complaints and recommend changes without being subject to coercion, discrimination, reprisal or unreasonable interruption of care, treatment, and services;
  • every consideration of privacy, including privacy during personal hygiene activities;
  • personal safety and security for you and your property;
  • to be free from all forms of abuse or harassment;
  • to be free from restraints of any form that are not medically necessary;
  • an environment that supports a positive self-image and preserves human dignity, including sufficient storage space for belongings;
  • sensitive and prompt response to reports of pain;
  • to protective and advocacy services;
  • to consent to or decline to participate in proposed research studies

Your Responsibilities

The patient is responsible for:

  • the provision, at the best of his/her knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to his/her health;
  • reporting perceived risks in their care and unexpected changes in his/her condition to the responsible practitioner;
  • reporting whether he/she clearly comprehends a contemplated course of action and what is expected of him/her;
  • requesting additional information or clarification about their health status or treatment when they do not fully understand information and instructions;
  • ensuring that the health care institution has a copy of their written advance directive if they have one;
  • following the care, treatment and service plan developed;
  • informing their physician and other caregivers if they anticipate problems in following the prescribed treatment;
  • following instructions. The patient is responsible for his/her actions if he/she refuses treatment or does not follow the practitioner’s instructions;
  • pay medical charges. The patient is responsible for assuring that the financial obligations of his/her health care are fulfilled as promptly as possible;
  • keep appointments. The patient is responsible for keeping scheduled health-care related appointments;
  • following facility rules and regulations. The patient is responsible for following facility rules and regulations affecting patient care and conduct;
  • respect and consideration for others. The patient is responsible for being considerate of the rights of other patients and facility personnel and for assisting in the control of noise and the number of visitors. The patient is responsible for being respectful of the property of others and the facility.
 

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